Privacy Policy

Last updated: February 01, 2025

This Privacy Notice for Miki Querner Counselling ("we," "us," or "our") describes how and why we access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. For any questions, contact us at hello@mikiquerner.com.

Summary of Key Points

This summary highlights key points from our Privacy Notice. For more details, refer to the specific sections below or the full Privacy Notice.

  • What personal information do we process? We process personal information depending on how you interact with us and our Services.

  • Do we process sensitive personal information? No, we do not process sensitive personal information.

  • Do we collect information from third parties? No, we do not collect any information from third parties.

  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with the law.

  • When and with whom do we share your personal information? We share information only in specific situations and with specific third parties.

  • How do we keep your information safe? We implement organisational and technical measures to protect your information.

  • What are your rights? Depending on your location, you may have certain rights regarding your personal information.

  • How do you exercise your rights? Contact us via email at hello@mikiquernere.com to exercise your rights.

Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. What Legal Bases Do We Rely On to Process Your Personal Information?

  4. When and With Whom Do We Share Your Personal Information?

  5. How Long Do We Keep Your Information?

  6. How Do We Keep Your Information Safe?

  7. Do We Collect Information From Minors?

  8. What Are Your Privacy Rights?

  9. Controls for Do-Not-Track Features

  10. Do United States Residents Have Specific Privacy Rights?

  11. Do We Make Updates to This Notice?

  12. How Can You Contact Us About This Notice?

  13. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information when you express interest in our Services, participate in activities on our Services, or contact us. This may include:

  • Names

  • Phone numbers

  • Email addresses

  • Contact preferences

All personal information must be accurate and up-to-date. Notify us of any changes.

Information Automatically Collected

In Short: Certain information, like your IP address and device characteristics, is collected automatically when you use our Services.

This may include:

  • Log and Usage Data: IP address, browser type, operating system, pages viewed, and usage timestamps.

2. How Do We Process Your Information?

In Short: We process your information to provide and improve our Services, ensure security, and comply with laws.

Specific purposes include:

  • Responding to inquiries and providing user support.

  • Facilitating user-to-user communications.

  • Protecting vital interests, such as preventing harm.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We process your information only when legally permissible.

For EU/UK Residents:

  • Consent: You can withdraw consent at any time.

  • Performance of a Contract: Necessary for providing our Services.

  • Legal Obligations: Compliance with laws.

  • Vital Interests: Protecting safety.

For Canadian Residents:

  • Express or Implied Consent: You can withdraw consent at any time.

  • Processing without consent may occur in specific situations, such as fraud prevention or compliance with legal obligations.

4. When and With Whom Do We Share Your Personal Information?

In Short: We share information only when necessary.

Situations include:

  • Business Transfers: During mergers, acquisitions, or sales.

5. How Long Do We Keep Your Information?

In Short: We retain your information as long as needed for the purposes outlined in this notice, unless legally required otherwise.

When no longer needed, information is deleted or anonymised.

6. How Do We Keep Your Information Safe?

In Short: We use technical and organisational measures to safeguard your information. However, no system is 100% secure.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from children under 18.

8. What Are Your Privacy Rights?

In Short: Depending on your location, you may have rights to access, correct, delete, or restrict your personal information.

For specific rights in your region, contact us at mquerner@gmail.com.

9. Controls for Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) signals.

10. Do United States Residents Have Specific Privacy Rights?

In Short: Certain U.S. states grant additional rights, such as access to or deletion of your data. For details, contact us.

11. Do We Make Updates to This Notice?

In Short: Yes, we update this notice as necessary to comply with relevant laws. Updates are indicated by the "Last Updated" date.

12. How Can You Contact Us About This Notice?

Contact us at mquerner@gmail.com or by post:

Miki Querner Counselling [Insert Address Here]

13. How Can You Review, Update, or Delete the Data We Collect From You?

Contact us to manage your data or exercise your rights by emailing hello@mikiquerner.com.